Customer Service

Privacy & Security


We are committed to your privacy. We only collect information in an effort to improve your shopping experience and that allows us to communicate with you about our products, services, contests and promotions.
Information we collect when you order
We collect your personal information that allows us to complete your transaction, send you e-mails to confirm your order's status and to contact you if we have questions regarding your purchase.

Ula Sport does not sell or rent your personal information to third parties. We only share specific information with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service. For example, we only provide pertinent shipping address information to our shipping partner Fedex, so that they may deliver your order.
Security
Security is extremely important to us. We use Secure Socket Layering (SSL) to ensure that your information is protected. Your personal information provided on UlaSport.com and online credit card transactions are transmitted through a SSL, which is an encryption technology. When the letters on your browser address URL bar change from "http" to "https," the "s" is an indication that you are now in a secure area employing SSL.
Signing up for our email subscription list
When you choose to sign up for our mailing list, you will be asked to provide your e-mail address. Signing up for our mailing list enables you to receive promotional emails about Ula Sport products. We do not share your email address with any other third party. At anytime you may choose to ‘opt-out’ of receiving promotional emails. Each email you receive will give you the option to unsubscribe.
Children's privacy
The Children's Online Privacy Protection Act imposes certain requirements on web sites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13. UlaSport.com is not directed at children under 13, and does not knowingly collect any personal information from children under 13.